Frequently Asked Questions

Please ensure to read the product labels on each product and use as directed.

For liquid spray or aerosol products: Have pets and other people out of the room while spraying. Spray surfaces until damp; not puddling or dripping. Do not allow to return to area until completely dry; approximately 2 hours. All may return when completely dry and resume complete use of the room.

For powder and tablet products: Apply powder lightly and uniformly focusing on cracks and crevices. Always place tablets out of reach and out of sight of children and pets.

For glue traps and gels: Always place glue traps out of sight and out of reach of children and pets. Apply gel in areas not accessible to children and pets.

We recommend refreshing the tablets about once a year for maximum effectiveness.

No. The insect will not die instantly. Our water-based formula is odorless and non-staining and will kill the insect once the spray dries.

Yes, but we recommend using the traps primarily as a monitor to detect whether or not you have bed bugs.

Our label does not include use on pets.

Please see this post for a video for instructions on using the PF Harris Gallon Trigger Sprayer.

Please contact our customer service department at 1-800-637-0317. Our business hours are Monday-Friday, 8am-5pm EST. Alternatively, you can send an email to include your name, order number, and requested change to info@pfharris.com. Or use our Contact Us form.

Most domestic orders are delivered within 3-5 business days.

Please contact our customer service department at 1-800-637-0317. Our business hours are Monday-Friday, 8am-5pm EST. Alternatively, you can send an email to include your name and order number to info@pfharris.com. Or use our Contact Us form.

We are confident in our products. However, if you received a defective item, you may return your purchase for a full refund. Please don't hesitate to give us your feedback. We are always looking for ways to improve!

Yes, for most of our products, you may return them for a refund if you are not fully satisfied. Please don't hesitate to give us your feedback. We are always looking for ways to improve! Please note, we do not offer refunds on bed bug products. Eliminating bed bugs requires additional control steps other than just using insecticides to eliminate the problem. We are happy to assist you in receiving the most benefit from any product. We may be reached Mon. through Fri., 8 am to 5 pm Eastern time 1-800-637-0317. You can also reference our Return Policy for more details. Contact Us

Harris products are retailed nationally. To find a retailer near you, enter your zip code in our store locator by visiting our Store Locator.

For information on becoming a Harris retailer or distributor, please email info@pfharris.com.

Most Harris products can be shipped internationally, with the exception of aerosols. Please note, international shipping cost will be applied at checkout.

We are here to help, please contact our customer service department at 1-800-637-0317. Our business hours are Monday-Friday, 8am-5pm EST. Alternatively, you can send your inquiry to info@pfharris.com or fill out our Contact Us form.